Elements and Performance Criteria
- Establish a rapport with clients
- Assess client needs and impairments
- Address client needs
- Use appropriate principles and standards to address client needs
- Use up to date information to inform decisions about the matching of equipment to clients
- Keep records in accordance with organisation policies and procedures
- Keep records in accordance with legislative requirements
- Perform risk assessment of technical solutions provided
- Ensure adherence to principles of client confidentiality